Finally, the analysis of data suggests that some of
the key tangible benefits of implementing ERP
systems are: inventory management, productivity
improvement and cash management. Similarly,
key non tangible benefits of implementing ERP
are: reduction in different operating and
maintenance costs, improved business processes,
process standardization and information visibility.
Other business performance impact on
organization could be: enhanced regulatory
compliance, more accurate MIS, increased
institutional accountability, and reduced work load
in different departments.
Conclusions: Empirical data results have provided
general support for our hypotheses. We find that
ERP adopters are consistently higher in
performance across a wide variety of measures
than non-adopters. Overall, this suggests that
indeed ERP systems yield substantial benefits to
the firms that adopt them, and that the adoption
risks do not exceed the expected value, although
there is some evidence (from analysis of financial
leverage) that suggests that firms do indeed
perceive ERP projects to be risky. There also
appears to be an optimal level of functional
integration in ERP with benefits declining at some
level. While our data does not currently allow
more detailed analysis of the exact pattern of
adoption (due to lack of detailed data on the extent
of deployment at the worker level) or the longterm
impact on productivity (due to lack of longterm
post implementation data at this time), both
of these issues are promising areas for future
research.