P’ Puntorn,
Thank you for your note and bring up concerns. I have also cc’ed FEOCC in this email, so they can confirm what our practice is.
For years, we all know that “Just Culture” was one of monsters which no one had seen, but heard rumor. NM case was also one of that. Today, what we practice in FE Con. is:
- Incident: Chevron has had the RCA process. In parallel, Contractors also have their RCA process. Then, we compare and discuss. If root cause is not agreed or need more interview with IP and all related persons, we will do that. So, in the final stage, we will agree on action items, and Contractor will make decision on how to implement the safety action plan to their personnel. Each Contractor has their own HR system.
- NM: We always state that NM will not have effect to that person. However, we also mention that that NM should be a NM, not man-made and report as NM (for example, knowing that CCU cert was expired, but intent to lift and report as NM). In addition, we trust everyone. NM may need investigation to improve safety.
o In contrast, if others feedback to a person on his/her risk behavior and apply SWA, and that person does not stop (still perform working without discuss on the right way or mitigation), this is not NM.
o If real NM happen, but that person ignore to report, we will have discussion with that person and his Contractor company on behavior and attitude (not the disciplinary action).
- The wording on “ถูกบริษัทลงโทษหากมีการรายงานออกไป “. I heard this sentence for years, but no one could give me the evident.
o Currently, any cases that have “just culture” involve, related person will share his/her experiences to others. We are trying to move the rumor away.
This fact has been discuss and present every time I go offshore, meet with FEOCC, and meet with all Contractors.
For your NM promotion program, I support krub. The above action may not be perfect, please comment.