Our order dated 11 November clearly started that we wanted 500 items, however you …
The goods were faulty / damage/ in poor condition.
There seems to be an error in the invoice / a misunderstanding.
The equipment I ordered has still not been delivered, despite my phone call
You last week to say that it is needed urgently.
The product I receiver was well below the standard expected.
To make matter worse, when I called your company staff …