Day 1 on Wednesday 5th November 2014
This day is we are depart to Kanchanaburi
My duty is to be a Swat (help guide to provide service and any help the tourist)
Problem
- This time is raining it make some of tourist come to meeting point late.
- In our team forget to brief job before we depart, it make some of member in term confused about their duty on this day.
- Because raining make our team hard to transfer break food to our bus.
- The tourist has few information to tell the tourist on bus about where we are going to? How that place that importance.
- On the petroleum station the tour guide tell the tourist about time that there can relax on this place slowly.
Solve
- We try to call the tourist about where there here? And tell them about time again.
- In term of duty job, we try to separate duty to each another such as the information one tour guide one talk, information two tour guide two talk and every member in our team help together.
- We use umbellar of some tourist that there have and help to transfer very quickly.
- We try to connect with bus 1 to make sure the time that we use when we stop in petroleum station before bus stop and tell the tourist.
Suggestion
This day is the first day that we do the job in real situation, it very normal if the problem will be happen, but in next time we should the meeting in team what we got to do for make the less problem if possible that mean we should brief job before depart. The tourist must be prepare themselves to tell information to tourist.