Hi Serene and Orawan,
I just double checked both in JDE and BOA bank.
The bank account number for this vendor had been incorrect in May 2015, so the 2 payments we raised in May were returned as the bank statement shown. And in June15, it was fixed so the 40870.00 was received by vendor successfully.
All the payments will be shown in payment group, but once the payment was returned, I will cancel the payment in JDE, but cannot change in payment reports.
Please find my trace as bellow.
And now, Orawan, could you make Vendor double check in their bank account?