- Manager starting with explain the purpose of meeting and tell that our organization has the anti-discrimination policy, recruitment and selection policy and promotion and advancement policy that we have applied. However, when the conflict has already occur, we need to follow the Grievance policy and procedures.
- Then, let both supervisor and staff member start explain without any interruption.
- Let start with female staff
- Then follow by supervisor
- Manager summary the problem and come up with solution
1. Recruitment will be person who approve for any promotion not supervisor in order to avoid bias
2. Any unsuccessful application will receive the feedback and have a chance to write down any concern if they fell unclear with the process
3. Adding Request Special Training Program that all staff have a chance to improve their experience
4. Set up staff satisfaction survey in end of year in order to find the room for improvement.
- Both agree with the solution before manager put in place
- Set up next meeting to follow up the action