We received a complaint from your company on 25 August 2561. About Some items are missing from the order. We are sincerely sorry that this has happened,The error occurred. This is due to the staff of the shipping department. Incomplete delivery.The error occurred due to the fault of the shipping department staff. That does not check the products completely Before delivery Which is regarded as our own whole mistakeTherefore, our budgeting is therefore responsible for this damage by giving you a 30% discount for orders. And will deliver the products that you have not received urgently.Finally, hoping that this compensation will please you.We apologize for any errors that occurred.Sincerely yoursSaray JonesJonesGeneral manager