The brand position ‘Only at Your M&S’ continues to underpin all of M&S’ campaigns. Additionally, in FY12, M&S launched its first ever sub-brand advertising to support the transformation of the likes of its Autograph and Limited Collection from ‘labels’ into distinctive, standalone brands (see below).
In an increasingly competitive marketplace, the M&S brand is meant to highlight the value and quality offered across the Group – M&S’ campaigns are now serving a dual purpose: reassuring loyal customers and encouraging potential new shoppers to take a fresh look at M&S.
o The ‘Only at Your M&S’ comprises mostly innovation-led ads.
In a context when customers are budgeting carefully, M&S is responding with promotions that address these priorities, such as the upbeat kidswear ‘Happy Half Term’ offer and ‘Our Gift to You’ 25%-off deals in December 2012, which delivered a record week of sales for menswear