Me; Good morning, thank you for calling. This is Than speaking, how can I help you?
Customer; Good morning, I want to buy the Plan from you, and i send email to you 2weeks ago but not receive any thing back from you.
Me; oh, i apologise with it, may i please have your name please?
Customer; alright, I’m Prawin ,just want to know about it how can i buy and details
Me; Mr. Prawin may you also please let me know your email address in order for me to assist you
Customer; What !? sorry I cannot understarn. say it again
Me; what is your email address please
Customer; Okay my email address is prawin.thailand@gmail.com
Me; thank you Mr. Prawin for your information. okay I’ve receive an email from you. please allow me to put you on hold while i transfer you. Your call is very important to us.”
[30 secound ]
Me; Thank you for holding Sir. I’m going to have to transfer your call to Thansuta, specialist who is the best person to answer your question.”
”
Customer; okay Thank you Khob-Khun-Krub
Me; Welcome, It was very nice to talk with you. I’m really happy to help, Have a great day.