IMPLICATIONS AND RECOMMENDATIONS
Nurses should regular use assertive behaviour which results in communication satisfaction. Assertiveness and its
training program can be included in graduate nursing program and in nursing curriculum, so that sufficient
emphasis can be given to understanding of assertiveness. Findings of the study will act as a catalyst to carry out
more extensive research in a large sample and in other settings and such research work enforces evidence based
practice.
Study recommends that assertiveness training or other such techniques may be given to the nonassertive
nurses to build their communication satisfaction, self concept and self esteem. Similar study can be
replicated on larger sample size using a combined quantitative and qualitative research approach to better
understand assertive behaviour and interpersonal communication satisfaction among nurses. A longitudinal study
may be conducted on large sample to assess the effects of assertive training on assertive behaviour and
interpersonal communication satisfaction with comparison of the different interventional strategies.
CONCLUSION
Findings of this study give an overview of assertive behaviour and interpersonal communication among nurses.
The findings suggested that assertive behaviour results in high level of interpersonal communication satisfaction.
Nurses should be regularly assessed for their assertive behaviour as it affects the communication, self esteem,
burden, coping and other variables of individual. Assertiveness training may be included in curriculum to
manage non assertive behaviour nurses.
Further researches can be done to investigate the socio-cultural circumstances that may hinder or
enhance the individual to be assertive. Also similar study can be planned to assess the effectiveness of selected
intervention on assertive behaviour and interpersonal communication satisfaction among nurses.
LIMITATIONS
Lack of large sample size may result in lack of representativeness and generalizability to the whole population,
however data were collected from selected hospitals of four districts of Punjab. The data in the present study
may subject to selection bias as the nurses were conveniently selected. In order to make findings generalizable, a
large geographical area based study based on random sampling technique is recommended. Finally, researcher
acknowledges the limitation of cross sectional design with respect to temporal relationship and imputation of
causality of study findings.
FINANCIAL AND MATERIAL SUPPORT: This research received no specific grant from any funding
agency in the public, commercial, or not-for-profit sectors.