We are easy to contact and always available and willing to work with our buyers if there is ever a problem. We are committed to doing our part in keeping eBay a safe, fair, positive, and pleasant experience for everyone. As an eBay seller we take pride in upholding the eBay community values, including honesty, timeliness and mutual respect. Our feedback is important to us - please contact us with any problems you may have BEFORE leaving feedback. We will do our best to work with you - negative/neutral feedback is not a solution